Pindrop Network The Pindrop Network provides a robust analysis of a phone numbers, history and behavior. A clearer picture of these dangerous fraudsters enable Pindrop to catch an additional $50 Million in fraud losses for Pindrop’s existing customer base. Phoneprinting 2.0 enables Protect 4.0 to deliver up to a 20% accuracy improvement in catching the sophisticated, repeat fraudsters that do the most damage. Phoneprinting 2.0 The second generation of phoneprinting analyzes ten times the number of audio features, from the previous generation, to create a high resolution telephony profile and detect anomalies that indicate fraud. Protect 4.0 combines six years of data, knowledge and insights to deliver a second generation hi-def phoneprint that will make it very difficult for bad actors to continue committing a faceless crime.” “As costs and losses continue to rise, the C-Suite is waking up to the fact that phone security is becoming the nexus of fraud across their organizations. “In the past few years we have seen fraud in the call center rise more than 200% and during this time we have seen the tactics fraudsters use becoming more sophisticated than ever before,” said Vijay Balasubramaniyan, CEO and co-founder of Pindrop. The technology, used in concert with machine learning, a customer consortium of shared fraudsters and anonymized fraud models allows Pindrop Protect to provide a highly accurate anti-fraud solution. Pindrop Protect uses every facet of a call - audio, voice, and metadata - scoring each call based on anomaly detection and matching to existing fraud profiles using Phoneprinting technology, voiceprinting and the Pindrop Network™. As they try to evade one technology, they illuminate themselves in another. This approach allows Pindrop to continue to detect fraudsters that attempt to hide themselves. Protect 4.0 delivers a complete multi-factor anti-fraud solution to the world’s premiere call centers allowing for reduced reliance on knowledge based authentication questions. Companies are also spending an additional $8 billion annually on authenticating customers. Fraud losses, as a result, totaled $14 billion last year. Pindrop ® Labs’ research shows that call centers in the U.S. These upgrades enable Pindrop Protect to increase the detection rate of the most sophisticated fraudsters by 20 percent. Phoneprinting 2.0, coupled with accuracy enhancements which include newly expanded metadata analysis, delivers ten times the clarity in comparison to its predecessor.
Pindrop’s patented, second generation Phoneprinting™ technology analyzes more than 1300 features of a call’s audio to detect the subtle anomalies that indicate fraud, and determine its true device type, geo-location, and carrier. At the center of Protect 4.0 is the newly released hi-def, next generation Phoneprinting™ 2.0 technology. Hi-Def Phoneprinting Incorporates 10X Inputs To Deliver Up To A 20% Increase In Detection Rate, Saving Organizations Millions of DollarsĪtlanta, GA – SeptemPindrop, the pioneer in voice security and authentication, today released Pindrop ® Protect 4.0.
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